User Support

 

And finally, we stand behind our work. We provide you with an outsourced model of user network, infrastructure and more importantly, user support that minimizes your need to have your own IT department. Outsourcing works best for smaller companies, where personnel budgets for IT services could reach higher percentages than those of larger companies. And this model is more applicable since we have worked in the systems infrastructure, the application implementation and the training of your staff. Thus, we know your systems as your "inside" IT department would. Should you choose to keep your own IT department, we'll provide you with full documentation of all the solutions delivered and a bank of skills necessary for your staff to carry on with the administration of your infrastructure. We would still be available for 2nd or 3rd level support issues, should they arise.